Return & Refund Policy

1. Return Authorization

To initiate a return, customers must notify Canton Auto Parts via email within 48 hours of receiving the invoice. All returns require prior authorization from our staff before being processed.

2. Return Conditions

• The original or a copy of the invoice must accompany all returned items.

• Goods will only be accepted if they are in original, undamaged packaging and in new, unused condition.

• Items marked as "non-returnable" in the product description are exempt from returns.

3. Change of Mind Returns

• Eligible items (as indicated in the product description) may be returned within 30 days of purchase.

• The customer is responsible for return shipping costs.

• A 15% restocking fee will apply, and the refund will exclude the original shipping cost (Also apply for the free shipping items).

• Prior communication via email  is required to facilitate a smooth return process.

4. Non-Returnable Items

• Specially ordered goods (including interstate orders) cannot be returned.

• Returns will not be accepted after 30 days from the invoice date.

• Only goods originally supplied by Canton Auto Parts are eligible for return.

5. Refund Processing

• Approved refunds may take up to 5 business days to process.

• Refunds will be issued via the original payment method.

For further assistance, please contact our customer service team.